Privacy Policy

SkyNet X Solutions LLC FZ ("SNXS", "we", "our", or "us") is committed to protecting your personal data and ensuring transparency in how we use it. This Privacy Policy explains how we collect, process, store, disclose, and safeguard your information when you use the SNXS Creators Pad platform ("Platform").

This policy complies with the UAE Personal Data Protection Law (PDPL), Federal Decree-Law No. 45 of 2021, and other applicable UAE regulations.

By accessing or using the Platform, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect and process the following personal data:

• Name, email address, and account details
• Social media account information (e.g., Twitter/X username, avatar, followers, verification status)
• Connected wallet address (for payout purposes)
• Country or region (if provided voluntarily or inferred for campaign eligibility)
• Communication preferences
• Any information you provide while contacting support

We do not collect or store your social media passwords.

1.2 Usage, Performance & Analytics Data

This includes:

• Campaign participation data
• Posts detected through Twitter/X API (content, engagement metrics, impressions)
• AI scoring outputs (creative, relevance, compliance, sentiment analysis)
• Leaderboard rankings
• Device type, IP address, browser metadata, access times
• Platform interactions and usage behavior

Our auto-tracking system only processes posts that meet campaign eligibility (hashtags/mentions).

2. How We Use Your Information

We use your information to:

• Operate and maintain the Platform
• Enable you to join and participate in campaigns
• Automatically detect and analyze your posts
• Calculate scores and determine leaderboard rankings
• Display campaign performance metrics
• Distribute rewards and process payouts
• Communicate with you regarding updates, campaigns, or support
• Improve our Platform, develop new features, and optimize user experience
• Prevent fraud, abuse, or rule violations
• Comply with UAE legal, regulatory, or law-enforcement requirements

We do not use your personal information for automated decision-making that legally impacts you.

3. Information Sharing and Disclosure

We may share your information with:

3.1 Campaign Brands

We share performance-related data only, such as impressions, posts, scores, rankings, and public profile information (username, avatar). We do not provide email, phone number, or private personal data to brands.

3.2 Service Providers

Trusted third-party vendors that support:

• Hosting
• Data storage
• Analytics
• Security
• Payment and blockchain infrastructure

All providers follow strict confidentiality and data-protection obligations.

3.3 Required Disclosures

We may share information when required to:

• Comply with the law or legal process
• Protect our rights or defend against legal claims
• Prevent fraud, platform abuse, or security risks

3.4 Public Display

The Platform publishes:

• Leaderboard rankings
• Creator usernames
• Performance metrics (engagement, impressions, scores)

We do not publish personal contact information.

We never sell your personal data.

4. Data Security

We implement administrative, technical, and organizational measures aligned with UAE PDPL standards, including:

• Encryption of personal and wallet data
• Access control and authentication
• Secure API integrations
• Regular audits and monitoring

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

5. Your Rights Under UAE PDPL

You have the legal right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data (unless required for legal purposes)
• Withdraw consent for specific processing activities
• Object to unnecessary data processing
• Request portability of your data, where applicable

To exercise your rights, contact us at contact-cp@snxs.ae.

6. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Authenticate sessions
• Improve platform performance
• Analyze usage and engagement
• Store preferences

You may manage cookies through your browser settings. Disabling cookies may affect platform functionality.

7. Third-Party Services & Integrations

Our Platform integrates with external services such as Twitter/X API and Web3 wallet providers. These services may collect data according to their respective privacy policies.

We recommend reviewing their policies when connecting accounts.

SNXS does not control third-party data practices.

8. Children's Privacy

The Platform is not intended for individuals under 18 years. We do not knowingly collect or process data from users under 18.

If we discover such data, we will delete it immediately.

9. Data Retention

We retain personal data only for as long as necessary to:

• Provide services
• Fulfill campaign obligations
• Resolve disputes
• Meet legal requirements

After retention periods expire, data is securely deleted or anonymized.

10. International Data Transfers

Your data may be stored or processed outside the UAE in countries that provide adequate levels of protection.

All transfers comply with PDPL requirements and international best practices.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date.

Material changes will be communicated through email or platform notifications.